Now accepting Curative insurance!

Coverage varies by plan, state, and telehealth eligibility. View accepted insurance plans ↓

Therapy Fees, Insurance + Booking

Online therapy in South Carolina and Colorado

Starting therapy can feel like a big step, and you do not have to have everything figured out before you begin. My goal is to make the process feel clear, supportive, and easy to navigate from the start. Explore accepted insurance plans, including Curative, along with self-pay rates and booking options below.

Accepted Insurance Plans

I currently accept eligible plans from the following insurance providers:
  • Curative — now accepted; confirm eligibility for your plan and state
  • Cigna — South Carolina and Colorado
  • Aetna — South Carolina and Colorado
  • Quest Behavioral Health — South Carolina and Colorado
  • Carelon Behavioral Health — South Carolina and Colorado
  • Providence Health Plan — South Carolina and Colorado
  • Anthem Blue Cross and Blue Shield — Colorado
  • Horizon Blue Cross Blue Shield of New Jersey — South Carolina and Colorado
  • Independence Blue Cross of Pennsylvania — South Carolina and Colorado
Insurance participation does not guarantee that every individual plan will cover services. Coverage, eligibility, copays, coinsurance, deductibles, and authorization requirements vary by plan. Your insurance benefits must be verified before services can be billed as in-network.

Additional insurance plans

I am continuing to expand my insurance network participation. Additional panels currently being pursued or considered may include:
  • Blue Cross Blue Shield of South Carolina
  • Additional Blue Cross Blue Shield plans
  • Oxford
  • UnitedHealthcare
These additional plans are not confirmed as accepted. Please contact me to check current participation.

Self-Pay Rates

  • 50-minute session — $150
  • 80-minute session — $240
Self-pay may be a good fit if you prefer greater privacy, have an insurance plan that is not currently accepted, or are seeking services that may not be covered by insurance.
A limited number of reduced-rate openings may be available based on financial need and current availability. If cost feels like a barrier, you are welcome to reach out to discuss available options.

Out-of-Network Reimbursement and Superbills

For clients whose insurance plans are not currently in-network, a superbill may be provided upon request. A superbill is a detailed receipt that you can submit to your insurance company for possible out-of-network reimbursement.
Reimbursement is not guaranteed and depends on your individual plan, deductible, and out-of-network benefits. Contacting your insurance provider directly can help you better understand your coverage.
When your insurance plan is confirmed as in-network, eligible services will be billed through the appropriate insurance platform rather than submitted as out-of-network care.

What to Expect

Once you schedule, you will receive access to a secure client portal where you can complete your intake paperwork, review practice policies, and manage your appointments.
My intention is to keep the process as clear and supportive as possible, so you can focus on healing, growth, and meaningful connection.
If you are still exploring your options, a free 15-minute consultation is available to discuss your needs and whether working together feels like a good fit.

Rates, Insurance & Superbills: Frequently Asked Questions

Understanding the cost of therapy can make getting started feel more manageable. Here are answers to common questions about fees, insurance, and out-of-network reimbursement.

How much does therapy cost if I pay out of pocket?

My self-pay rates are $150 for a 50-minute session and $240 for an 80-minute session. We can discuss session length and what may fit your needs before scheduling.

Do you accept Curative and other insurance plans?

Yes. I now accept Curative insurance, along with other select insurance plans. Please review the accepted insurance list and state details. Coverage depends on your specific plan, network status, location, and telehealth benefits. Benefits must be verified before services are billed through insurance.

What will I pay if I use insurance?

For in-network care, you may be responsible for a copay, coinsurance, or an amount toward your deductible. Your cost depends on your plan’s benefits and the contracted rate. Available benefit information can help estimate your cost before the first session; your insurance company determines final coverage and payment.

Can I choose self-pay even if I have insurance?

Self-pay may be an option, depending on your plan and applicable billing requirements. If you prefer to pay directly, please let me know before your first session so we can review the options available to you.

Do you offer reduced-rate appointments?

A limited number of reduced-rate openings may be available based on financial need and current availability. If cost feels like a barrier, you are welcome to reach out to discuss available options.

What is a superbill?

A superbill is an itemized receipt used to request possible out-of-network reimbursement from your insurance company. It typically includes dates of service, fees, provider information, service codes, and a diagnosis code. Submitting it shares that information with your insurer.

How do I use a superbill for out-of-network therapy?

If I am out of network for your plan, you pay for sessions directly. A superbill may be provided upon request for eligible services. You then submit it to your insurance company using its claim process. Check whether your plan requires an additional claim form, supporting documents, or submission by a specific deadline.

Will my insurance reimburse the full session fee?

Reimbursement is not guaranteed and may cover only part of the fee. It depends on your out-of-network mental health benefits, deductible, coinsurance, and the amount your plan allows for the service. Your insurer may calculate reimbursement using an allowed amount that is lower than the fee you paid. Some plans do not cover routine out-of-network therapy.

Do I need to submit a superbill if you are in network with my plan?

For eligible sessions confirmed as in-network, services are billed through the appropriate insurance platform. You generally do not need to submit a separate out-of-network reimbursement request for those same sessions. A superbill for out-of-network reimbursement is used when I am not in network with your plan.

What should I ask my insurance company before starting?

When you contact your insurer, these questions can help clarify your benefits:

  • Is Jennifer French in network with my specific plan for online therapy in the state where I will attend sessions?
  • Does my plan cover outpatient mental health care through telehealth?
  • What deductible, copay, or coinsurance would apply?
  • Do I need a referral or prior authorization?
  • If the provider is out of network, do I have reimbursement benefits, and how is the covered amount calculated?
  • How do I submit a claim or superbill, and what is the deadline?
Can I receive a Good Faith Estimate?

If you do not have insurance or choose not to use it, you generally have the right to a written Good Faith Estimate of expected charges when you request one or schedule non-emergency care at least three business days in advance. It can help you understand expected costs before beginning therapy. Please reach out to request an estimate.

I am not sure which payment option to choose. Where do I start?

That is okay. Insurance and payment options can feel confusing, and you are welcome to ask questions. You can contact me or schedule a free 15-minute consultation to discuss your needs, ask about next steps, and explore whether working together feels like a good fit.

Leaning in for change, growth, and connection